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Privacy and Security Policy

Personal Data Notice and Privacy Policy

AECO Mühendislik Danışmanlık Ltd. Şti. (“AECO”) is the data controller for personal data used in website enquiries, quotation requests and site use. This notice explains how we use your information and your rights under Türkiye's Personal Data Protection Law No. 6698 (“KVKK”).

Our MERSİS registration number is 0008145372200001. Our address is Maltepe Mah. Eski Çırpıcı Yolu Sok. Nef 12 Sitesi B Blok D:132 Zeytinburnu/İstanbul. You can contact us at bilgi@aeco.com.tr or by registered electronic mail (KEP) at aeco@hs01.kep.tr.

Information you share with your enquiry

The contact form collects your name, email, subject and message, with a telephone number, files and links if you provide them. The quotation form also collects your company, telephone number, project name and location, service and certification objectives, building type, condition, area and number, and project stage and dates. If you choose to use the map, the coordinates and address you select may also be processed. This includes file contents, names, type/size details, and correspondence, quotation, assessment and preference records relating to your request.

We obtain this information electronically, by wholly or partly automated means, through forms, files, links, email and optional tools you choose. We may also use public professional and corporate sources relevant to your enquiry.

How we use your information

We use your information to respond, understand project needs, prepare a quotation and coordinate with the organisation you represent. These activities rely on legitimate interests that respect your fundamental rights and freedoms (KVKK Article 5(2)(f)). Activities necessary to enter into or perform a contract to which you are directly a party rely on that contractual relationship (Article 5(2)(c)).

To assess your request more effectively, the name, company, corporate email domain, project and location information you provide may be used with public professional and corporate sources for an AI-assisted preliminary assessment. These notes help the team understand project and service needs, within the same legitimate-interest framework and with regard for your rights.

Network/IP information, usage-limit identifiers derived from it, transaction times and error/security records may be processed to keep the site operating securely (Article 5(2)(f)). Records needed for legal obligations rely on the applicable legal conditions (Article 5(2)(a) and (ç)); those needed to establish, exercise or protect a right rely on that purpose (Article 5(2)(e)).

Optional tools and cookies

AI-assisted pre-filling is optional. Written or dictated text is sent for processing to suggest field values when you select the action to fill the fields. This does not submit your quotation request: you review and edit the suggestions and submit the form yourself. You can also complete it manually.

Voice input is also your choice. AECO does not create or retain an audio file through this feature. Your browser's recognition service may process audio on its own infrastructure when converting speech to text. The text enters the processing described above if you activate pre-filling.

Cookie preferences, theme and image/Eco Mode choices may be stored in your browser. Analytics tools load to assess usage statistics when you allow them and they are enabled in the site configuration. Advertising storage permission is not enabled in the current cookie preference flow. Analytics and optional informational communications requiring explicit consent depend on your separate choice (Article 5(1)); reading this notice does not mean you accept every optional activity. You can change preferences through “Cookie preferences” or the relevant contact channel, and manage browser storage in your settings.

Opening the map and activating the form's spam protection can connect to the relevant services. These tools operate separately from your analytics cookie choice.

Who may receive information?

Where needed to handle your request and operate the site, information may be shared with authorised AECO personnel and service providers supporting hosting/storage, technical support, email, enquiry/quotation management, AI and supporting research, maps, spam protection and permitted analytics. Authorised public authorities and advisers involved in legal proceedings may also receive it where legally required.

These services may use infrastructure outside Türkiye. International transfers require the conditions in KVKK Article 9 to be met; the appropriate transfer route and safeguards depend on the actual service relationship. You can contact us about recipients and transfers.

Retention and security

Information is kept for periods necessary for your enquiry, the service relationship, legal retention duties and the protection of rights. When processing conditions cease, it is deleted, destroyed or anonymised in accordance with applicable law. Access is restricted through authorisation, with measures supporting secure transmission, file checks and abuse prevention. You can ask us about retention of the relevant records.

Your rights and contacting us

Under KVKK Article 11, you can ask whether your data is processed and, if so, about the details, purpose, appropriate use and domestic/overseas recipients. You can request correction and, where legal conditions apply, deletion or destruction, with notification of these actions to recipients. You may object to an adverse result based solely on automated analysis and seek compensation for harm caused by unlawful processing.

You can apply in signed writing to our company address, by registered electronic mail to aeco@hs01.kep.tr or through legally accepted electronic methods. You can also write to bilgi@aeco.com.tr from an email address previously notified to us and registered in our systems. Please include enough information to assess your identity and request; additional verification information may be requested where needed.

Requests are answered as soon as possible and within thirty days at the latest. Processing is generally free; if extra costs arise, the tariff set by the Board may apply. Rights to complain to the Personal Data Protection Board and pursue other remedies remain available under the statutory conditions.

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